Printing and Exporting Message Reports

Communicating with the other parent through Custody X Change allows you to easily print or export message reports for the court. Learn how below.

Another option is to link accounts with your lawyer so they can view and print your conversations with the other parent.

1. Choose your messages

If you want a single conversation thread, open it and click the printer icon.

To work with multiple threads, search or filter to bring up the ones you want. (The labels you use to filter remain hidden from the other parent and won't appear on your report.) Then click the printer icon in the right corner above the list.

If your search or filter results include threads you didn't want, you'll be able to exclude those threads in the following steps.

2. Preview

You'll be taken to a preview of your messages report. Each thread will print on a separate page.

Notice that hostile words appear in bold and are accompanied by an explanatory note.

To make changes to your messages report, you can:

  • Click "back" (to send a reply or to adjust your search or filters)
  • Click the user icon, then "account settings" (to edit the parent names and case number)

3. Print or export

To print your report, click "print" and select your preferred settings. To skip threads, exclude their page numbers from the job. (For example, you could print pages 1–4, 7–9.)

To export, click "save as Word doc" or "save as PDF." (On small screens, the buttons just say "Word" and "PDF.")

A Word document gives you the flexibility to adjust formatting, remove unrelated threads, etc. But be cautious when editing in Word; changing a message could land you in legal trouble if you submit it to court as evidence.

4. Add attachments

If any of the messages had images attached, you'll see the images in your report.

If any included documents or other file types, your report will say "See attached." Print or save the items separately so you can attach them.

5. Share the report

Now you're ready to share your report with its attachments. You might submit it to the court, send it to your lawyer, bring it to negotiations or give it to the other parent to remind them of a discussion you had.