About Us

Custody X Change makes life a little easier and less painful for divorced and separated parents and legal professionals.

We provide software that helps parents to:

  • Spend adequate time with their children.
  • Reduce conflict through better communication.
  • Create fair schedules that both parents are happy with.
  • Work toward parenting plans in the child’s best interests.
  • Stay organized with the details of exchanges, notes and actual time-tracking.


We've made regular progress to Custody X Change since work began in 2003. We are currently working on exciting new improvements.

  • 2020

    Jun 4: Hostility monitor for messages.

    Apr 2: Onboarding tips.

    Feb 27: Professional groups with shared data.

    Feb 4: Parent-to-parent messaging feature added.

  • 2019

    Jun 24: Help center integration.

    May 21: Click and drag to edit the calendar.

    Mar 21: Web-app launched, beta finished.

  • 2018

    Dec 21: Schedule creation improvements.

    Dec 20: Shared children's activities.

    Nov 1: Attorney accounts launched.

    Aug 1: Summer break schedules added.

    Mar 15: Expense tracking added with printable invoices.

  • 2017

    Dec 15: Calendars can now be shared.

    Nov 1: Plans now have 100+ provisions.

    Aug 22: Parenting plans added.

    Apr 14: Calculation reports added.

    Feb 16: Web-app beta release, with calendars and journals.

  • 2016

    All Year: We continued to make improvements to the design and functionality of the upcoming web-enabled edition.

  • 2015

    All Year: We continued to make improvements to the design and functionality of the upcoming web-enabled edition.

  • 2014

    Apr 29: New website launched with improved content and linking.

    Jan 1: Design work began on a web-enabled edition of the software.

  • 2013

    Sep 28: The calendar was redesigned for improved interactivity with version 5.10.

    May 6: New website launched with tablet and mobile support.

    Apr 11: Expense tracking and a new office-like interface introduced with version 5.

  • 2012

    Nov 30: Parenting plan expanded to include 90+ provisions in version 4.70

    Aug 20: The calendar interface was overhauled in version 4.50.

    Apr 19: Actual-time tracking and journaling were enhanced with version 4.30.

  • 2011

    Aug 15: Version 4 was released, with an improved and streamlined interface.

    Jun 30: Improvements in ease-of-use were made during the first half of 2011.

  • 2010

    Aug 24: 3rd-party time was introduced with version 3.40.

    Jan 11: Version 3 was released, improving the calculation algorithms.

  • 2009

    Aug 10: Actual-time tracking and journaling were introduced with version 2.50.

    Jan 28: Parenting provisions were included in version 2.10.

  • 2008

    Nov 26: Version 2 was released, adding PDF support and one-time events.

  • 2008-2006

    New development was halted while Ben was in business school at MIT Sloan.

  • 2005

    Dec 28: The parenting time report was introduced with version 1.2.

    May 3: Version 1.0.0 was made available to the public.

  • 2004

    Oct 22: The first Beta version was released to a family court facilitators office.

    Jun 10: Ben quit his job and began coding Custody X Change.

  • 2003

    Late 2003: A respected family law attorney approached Ben with the idea to create software that calculates parenting time. They formed a partnership and worked on the design of the software. This partnership lasted through 2006.


We're a small, fully-remote team, committed to creating great experiences for parents and professionals facing difficult situations.

Ben Coltrin

Ben Coltrin: Co-founder and PresidentJoined June 2004

Ben was 21 years old when he quit his job to create the Custody X Change software. He loves building this software because it positively impacts real people's lives.

Ben lives with his wife and four children in Riverton, Utah. He spends most of his free time with his family.

Ben has an MBA from MIT Sloan and a Computer Science degree from California State University, Sacramento.

Auro Mota

Auro Mota: Software DeveloperJoined July 2016

Auro is a software developer who loves to master new technologies. He strives to write code that's easy to understand.

He is the lead guitarist of his band, Ávila. When he's not working or jamming out, he likes to go sightseeing or play video games.

Auro is currently earning a Systems Analyst degree at UNIVÁS. He lives in Pouso Alegre, a city located in Minas Gerais, in southeast Brazil.

Sandro Bonagura

Sandro Bonagura: Software DeveloperJoined June 2017

Sandro is a software developer who stays on the lookout for ways to prevent bugs and problems before they happen.

When he is not working, he is either playing video games or spending time with his wife. He loves all kinds of learning, not just technology.

Sandro has a Bachelor of System Analysis and Information Technology from FATEC-SCS. He lives with his wife in São Paulo, the largest city in Brazil.

Shea Drefs

Shea Drefs: Managing EditorJoined July 2018

Shea makes complex topics easy to read. She began her career as a news reporter and has since written for travel websites, an Ivy League school, a Silicon Valley start-up and more.

She caught the travel bug after graduating from Arizona State University. She has since lived in England, Colombia, Guatemala and Mexico.

When not writing, Shea is likely doing yoga or running — or dreaming of where she'll move next.

Zarira Love

Zarira Love: Writer / ResearcherJoined March 2019

Zarira is a writer from western New York. She has published work online, in-print, and served as a fiction editor for her alma mater's literary journal.

Although primarily a fiction writer, she enjoys writing journalistic and informative pieces. Her hobbies include reading, listening to music, and watching mixed martial arts and professional wrestling.

She has a Bachelor of Arts degree in Creative Writing from SUNY Purchase College.

Taylor Boulware

Taylor Boulware, PhD: Writer / ResearcherJoined May 2019

Taylor loves using the power of words to help people. She left university teaching to pursue a career in public writing in 2017.

She is also a fiction writer and media scholar. When not writing and analyzing TV and movies, she loves to cook and bake, and is currently on a quest to make the perfect loaf of homemade bread.

Taylor has a Doctorate in English from the University of Washington, and a MA and BA of English from Oregon State. She lives with her partner and their two cats in Tucson, Arizona.

Sam Farley

Sam Farley: Writer / ResearcherJoined May 2019

Sam has a passion for writing, both fiction and journalism. He has written for his college newspaper and maintained a movie review blog. He is from Seattle, Washington.

His hobbies include reading, watching movies and television, as well as playing and designing modern board games. Sam and his wife love to travel, both for her job and for leisure.

Sam has a Bachelor of Arts degree in Creative Writing from Western Washington University.

Ryan Lertola

Ryan Lertola: Customer SuccessJoined Dec 2019

Ryan is a software developer who is currently focused on building easy-to-use mobile apps. He has also worked in the retail and legal fields.

He grew up in Michigan, moved to the Phoenix, AZ area after graduating from Western Michigan University, and has lived in San Miguel de Allende, Mexico for the past two years.

Ryan’s hobbies include pretty much any outdoor activity, reading, watching tv and movies, and he hopes to do a lot more traveling.

Marcus Pitz

Marcus Pitz: Software DeveloperJoined Jan 2020

Marcus started coding when he was 15 years old and loves it. He embraces learning new ideas and especially likes learning better coding practices and strategies.

He has a Computer Science degree from the University of Blumenau, FURB. He lives in Blumenau, Santa Catarina, Brazil.

When he's not at a computer, Marcus is working out, doing pilates or planing his next trip to someplace he hasn't visited before.

Research methods

We strive for the utmost accuracy, with the goal of helping parents ensure the best possible future for their children.

Here's how we do it:

  • We research across national, state and county borders to understand the local custody processes.
  • We discuss and fact-check with professionals in varied roles: attorneys, judges, mediators, evaluators, parenting coordinators, family law facilitators, parenting educators, etc.
  • We dig through websites and documents from governments, courts and legal aid societies to extract the most important information.
  • We sit in on public custody hearings to observe procedures firsthand.

I found the software very easy to use. It’s flexible, making a tough job with a tricky schedule easier to work out.

Russ Hayes

Franklin, OH

Hear from more of our customers.

Custody X Change is software that creates professional parenting plan documents and parenting schedules.

Make My Plan

No thanks, I don't need a parenting plan