Privacy Policy

The Custody X Change Privacy Guarantee: We Respect Your Privacy.

  1. We store information securely.
  2. We don't sell personal information.
  3. You can unsubscribe to emails from us at any time.

It's simple: We respect your privacy. For more information, continue reading.

Your private legal / case information in the software

We do not have access to any of the information that you enter into the software. Custody X Change is traditional desktop software. It is not cloud-based and none of your files are stored on our servers. All of your files and information reside solely on your computer's hard drive, unless you decide to share them with others. If you do share your files with us for technical support, we will never share these files with any third parties.

What information do we collect?

  • We collect information from you when you register on our site or place an order.
  • When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
  • Google, as a third party vendor, uses cookies to serve ads on your site. Google's use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience. Example: Not having to retype your login email address.
  • To improve our website. Example: Feedback we receive could turn into a better website experience.
  • To improve customer service. Example: Your question might inspire a FAQ that helps other visitors.
  • To process transactions. Example: Your information is sent to a payment processor to validate the purchase.
  • To administer a contest, promotion, survey or other site feature. Example: You could be notified of such survey or promotion.
  • To send periodic emails. Example: Sending updates about the product.

You can unsubscribe from emails at any time.

We include an unsubscribe link at the bottom of each promotional email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information)

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Your Consent

By using our site, you consent to our privacy policy.