Communicating About Your Custody Situation
Another great custody resource is the book Custody Chaos, Personal Peace by Jeffrey P. Wittmann. In this book, Wittmann explains how parents can have personal peace of mind concerning the custody situation, even when there are problems with the other parent. He has a lot of really good advice for helping parents handle difficult situations by being both assertive and respectful. It really is a great book.
Something I really think is applicable in the book is how to act when the other parent gets angry. This applies when you negotiate your custody agreement, when you want to modify the custody schedule after it’s in place, when you need to discuss problems with the other parent, etc. Here are some highlights of what Wittmann suggests for dealing with the anger of the other parent.
Wittmann states that there are three “strategic responses” to an attack from the other parent: “calming yourself, attempting to disarm your attacker and render him or her at least neutral, and countering the attack.” For each strategy, he has some tactics that can help.
1. Stay Calm
This can be extremely difficult. It is a natural response to become defensive when someone attacks us. However, Wittmann points out that responding defensively or angry to the other parent’s anger will only make the situation work. Here are some ideas he suggests for staying calm when the other parent becomes angry.
- A pause of silence. Before you say something–wait. Have a few seconds, or even a minute or two of silence. Take this time to relax and take some deep breaths so that you can respond well to the anger. Wittmann says, “carefully placed silence can, almost literally, disarm your ex. To make it especially effective, follow the silence with a question: ‘Why don’t you tell me what you would suggest? I’ll just sit and listen for a bit’.”
- See through the anger. Try to see the emotions that have fueled the anger–usually these are tender feelings. Wittmann says, “The goal here is to focus less on your ex’s anger or resistance and more on the essential feelings behind the curtain. This will allow you to respond with clarity, compassion, and if necessary, firm resolve.”
- Take a time out. If the other parent gets anger, call a time out. Explain that things are too heated for you and you’d like to come back to the issue. During the time out take deep breaths to relax and remove yourself emotionally from the situation.
2. Disarm Your Ex
- Ask a Question. Find out why your ex is angry. From Wittmann: “When in doubt, ask. It’s a good strategy for just about anything in life, and it’s a great way to respond to resistance on your ex’s part.” You can simply ask questions like, “I didn’t know this would bother you, what doesn’t work for you?”
- Concede a point. If the other parent has valid reasons why something will not work, admit that you were wrong.
- Stay focused. “Your focus, remember, is not to win an argument or to blast your ex but to reach an agreement. Stay on that focus. Your original solution is proving unworkable? Drop it.”
- Suggest an experiment. Instead of wanting to suddenly make permanent changes, ask the other parent to think about experimenting with the change to see how it goes.
3. Make a Bold Move
- Name the game. If the other parent is acting in a dysfunctional way, call them out on in (in a respectful way).
- Repeat yourself. Many times the other parent will not admit that you are right. So, “first express some understanding for his/her feelings, and then repeat clearly and firmly what it is you want from him/her.”
- Offer a choice. “In offering a choice to your ex, you are simply making a statement about what the other person’s options are and about how you intend to behave in your own life.”
Of course, the book is much more thorough than this outline. I really recommend this book to any parent who has any challenges with the custody situation.

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