Here are a few general Frequently Asked Questions I get about the Custody X Change software.
Q: I live in (some state), does the software calculate the correct numbers for the child support software here?
A: Yes. The time-share and overnight percentages the software calculates aren’t based on any state laws. These numbers are, however, used in most jurisdictions’ child support formulas.
Q: Can I use the reports as legal attachments where I live?
A: The software doesn’t have anything to do with state laws. A Judge in Idaho, Judge Day, said in regards to the Custody X Change attachment, “Because it accurately and clearly states all the terms, there is no problem using it as an attachment to the decree.” Because it produces professional parenting plans using clear legal language it’s ideal to submit to the court. You will likely have additional forms to file, but the Custody X Change parenting plan attachment should be one of them.
Q: How does this certain feature work?
A: If you’re just getting started I’d suggest you watch the how-to videos I created: http://www.custodyxchange.com/videos/. More complicated questions could be answered by the help file inside the software, although it hasn’t been updated in a little while. If neither of those options turns up any good results, or if you’re having a difficult time, feel free to let me know.
Q: I have a legal question – can you help?
A: Sorry. I can’t give legal advice and I can’t return emails or calls that ask for it.
Q: How’d you get started with this software? Did you go through a nasty divorce?
A: I was approached by a family law attorney in California who wanted to be able to calculate time-share percentages. I’ve only recently been married and don’t even have kids. But I’ve continued to work on the software, even after the attorney and I parted ways, because I’ve seen the hurt caused to the families of divorce, and I want to continue to help. As far as my background, I have a BS in Computer Science from a state school in California and an MBA from the Massachusetts Institute of Technology.